·
Security
deposit and installation charges for Landline telephone shall be
taken from new customers as applicable for Local/STD/ISD;
·
Security Deposit for all Broadband plans will be equivalent to One
Month Fixed Charges (but Max. Rs 5000/-) except
rural,
Home125, Home250 and
Startup Plan 250. Security deposit for BB shall be exempted for CICs
on bulk connections (>25) subject to an undertaking given by CIC;
· Security
Deposit & Fixed Monthly Charges for the Modem will be as per the
existing instructions;
· Minimum
Hire period for all Broadband plans will be one month. In case of
surrender of Broadband Connection after one month, the charges shall
be recovered on pro-rata basis;
· In
case of premature surrender of Broadband Annual plan option, the
charges shall be adjusted on pro-rata basis taking the disconnected
FMC rate. In addition one month full FMC shall be levied as early
termination charges hence forth.
· The
customer will have choice to select the modem type of his choice but
subject to availability;
· For
the customers, who have either procured the modem or have taken the
modem under the committed period plan, the modem charges shall not
be applicable;
· For
the broadband plans, where free modem is offered to the customer,
will be subject to that the customer commits for a period of 12
months and pays the necessary charges in advance.
In this case, the modem shall be the property of the customer and
will not be required to return in case of surrender.
· Home
plan can be taken on Bfones in name of Government/company but
actually working at residences of their employees. An undertaking
shall have to be given by the customer in this regard.
· Subscribers
having telephones in the name of Company, firms, shops, educational
institutes or any other commercial entity can take only Business
Plan. They are not eligible for Home Plan except startup plan 250;
· The
tariff of all the Broadband plans mentioned above are in addition to
the normal Monthly charges/ usage charges of the Bfone except combo
plans;
· The
plans HomeFlexi350, HomeCombo199 and HomeCombo299 will be
implemented w.e.f. 1-8-2008 only where spare capacity of landline
and broadband service is available.
· The
rebate in Fixed Monthly charges will be granted on proportionate
basis if the Broadband services remain interrupted/faulty for
continuous more than 3 days.
· For
all the plans, Dynamic IP addresses only will be given. In case,
where the provision of static IP address has been made, No Static IP
addresses will be given in the initial phase but in later One Static
IP address will be offered free of cost under Business plan
3000/5000/9000/UL3300/UL3300Plus/UL6000/UL 6000 plus and in addition
to this, one additional static IP address can also be offered @ Rs.
1500/- per annum under these plans.
· For
Broadband plans Business UL9000/UL9000plus/UL15000 & UL15000plus,
the uplinking will be maximum upto 768 kbps
· Billing
for the service will be included in the normal B-fone (Land-line
Phone) bill. The billing cycle shall be same as B-fone billing
cycle. Monthly rental will be collected in advance and usages
charges will be in arrears.
· The
tariff mentioned above are exclusive of service tax.
All others
terms and conditions will remain same as issued earlier from time to
time.
